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Frequently Asked Questions
Our ornaments are made from high-quality, durable materials designed to last year after year without fading or cracking.
No, the engraving is permanent and won't fade, chip, or wear off with normal handling and display.
Yes, it's built to hold up to everyday handling. For long-term outdoor display, we recommend keeping it out of direct rain and extreme weather to preserve the finish.
Yes! You can enter a different delivery address at checkout. Your order will be shipped directly to your loved one.
Personalized items are not eligible for returns. However, for peace of mind, we offer a "Design Approval Before Engraving" service as an add-on; when you choose this service, we show you a preview of the design before engraving and only start production after you approve it.
The reviews from our 24,000+ happy customers answer this question best. A personalized keepsake means so much more than an ordinary gift.
Your personalized ornament arrives with a gift box and a note card, ready to display or give as a gift.







